Skills

Levels

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Changing a Reservation

Changing a Reservation

Would you mind a double room instead?

Is it possible for you to change your reservation date?

We'll change the reservation for you.

I'd like to change my reservation for March 19.

We hope we'll have another opportunity of serving you.

A: Hi, I'd like to change my reservation from October 1 to October 7. B: OK. May ? have your name, please?

A:Alma.

B: Oh, according to our records you booked a single room from October 1 to October 7. What seems to be the problem?

A: Well, I'd like to change the date from October 1 to 8 and make that for two singles instead of one.

B: Let me see. Yes, that can be arranged.

(David is asking a clerk to change a reservation.)

Clerk: Good morning, Room Reservation. Can I help you?

David: Yes, my name is David. I have made a reservation for a single room from September 9 to 12. I'd like to make some changes. The reservation should only be to September 10.

Clerk: A single room from September 9 to 10. Is that correct?

David: Yes.

Clerk: OK. Do you need limousine service?

David: That's exactly what I want. How much does it charge?

Clerk: Two hundred yuan for one way. We have a counter at the airport where our representative will escort you to the car.

David: That sounds good.Illtake it.

Clerk: Thank you, sir. We look forward to serving you.

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