Skills

Levels

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INTRODUCE good NEWS,bad news

INTRODUCE GOOD NEWS

I am delighted

I am delighted to inform you that you?ve won the first prize.

We are pleased

We are pleased to announce that ClaraVision will be our new ad agency. You’ll be thrilled

You'll be trilled to hear that Gretel is returning next week.

I’m very pleased

I'm pleased to let you know that our company has grown substantially.

I have good news

I have good news. Hopper has accepted our proposal!

 

INTRODUCE BAD NEWS FORMALLY

We regret to

We regret to inform you that your programme has been discontinued.

I'm sorry

I'm sorry but I have to let you know that we will not participate.

I'm afraid it

I'm afraid it won't be possible for us to finance your venture. Unfortunately

Unfortunately we are not allowed to take on such high risk.

After careful consideration

After careful consideration we have decided not to publish your novel.

 

INTRODUCE BAD NEWS INFORMALLY

I have some bad news

I have some bad news for you. Hans is leaving.

I hate to tell you

I hate to tell you this, but they’ve given your project to Enid. I don't know how to say

I don’t know how to say this, but Heather insisted I should.

I feel sorry

I feel sorry but there’s little we can do.

It's a shame

It’s a shame but nobody will be there to receive you.

Introduce CONDOLENCE

I was sorry to hear

I was sorry to hear about Mr Sloan. He will be missed by all of us.

I'd like to extend my sympathy

I’d like to extend my sympathy to you and to your family.

We were sad to learn

We were sad to learn that Mrs Finn passed away.

I'd like to express my bereavement

I’d like to express my bereavement for the loss of such a valued person. My condolence

Our condolence over the death of such an esteemed member of your team

 

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